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They Who Laugh, Last!
February, 2001

Paul E. McGhee, PhD

Humor Improves Communication

Part II: Using Humor in Meetings

A young and an older mid-level corporate manager have offices right across from each other. Each one spends about half of his time each day in meetings. At the end of the day, the older manager always looks fresh and alert, while the young manager is always exhausted and emotionally drained. Finally, one day following four consecutive meetings, the young guy says to the older, "I don’t get it. How do you manage to get through all these meetings and still look energetic at the end of the day? These meetings just wipe me out." The older manager says, "So who listens?"

An employee at a major photocopy company told me that 2/3 of the meetings he attends are ineffective. We’ve all been in meetings like this. They drain our energy, or bore us to tears. Using humor at appropriate times keeps people engaged and helps assure the success of the meeting.

It’s no coincidence that Toastmasters International clubs always have humorous speech contests. They recognize that humor is one of the most important skills to master in delivering any kind of speech. But I remember seeing many speakers when I was a member of Toastmasters years ago delivering a fine speech in a style that looked perfectly natural--until the humor came. The jokes or funny stories seemed tacked on, because the speaker hadn't cultivated a humorous style of presentation.

[Note: If you click on "Humor Your Tumor" in this web site, you'll find a series of articles throughout 1999 on how to improve your humor skills. By going through the 8-Step Humor Skills program discussed there, and presented in Health, Healing and the Amuse System: Humor as Survival Training, and becoming comfortable with humor in general, you’ll discover your own style. Any joke, story or funny action that you insert into your talk will flow more naturally, because it will be a natural part of who you are.]

If you’re specifically interested in the use of jokes and stories in meetings, see the March, 1999 article in "Humor Your Tumor"), and read the basic list of do’s and don’ts in connection with joke/story telling. In addition to that list, make it a point to follow these two general rules in using humor in talks or meetings.

Basic Rules for Using Humor in Talks and Meetings

1) Be sure the humor is relevant to the point you need to make.

We’ve all seen people in meetings tell jokes or anecdotes that have no bearing on the issue at hand. We’re left trying to figure out the point of the joke, which assures we’ll miss any important information provided during that time. Irrelevant humor is distracting, and may even be annoying.

2) Remember the sandwich approach.

Make your point, then illustrate it with humor, and then remake the point again. The final reminder of the point is not always necessary, but helps assure that your audience doesn’t go away remembering only the joke.

I once provided a program for a company which builds and operates large senior living communities. Residents paid a set fee for their meals, and were allowed to eat as much as they wanted--but were not allowed to take food from the dining room to their apartments. Despite the rules, food theft had become commonplace.

In the context of encouraging employees to see the funny side of the extremes to which residents would go to sneak out fruit and other food for evening snacks, I walked onto the stage in a suit that had large inner pockets full of things like bananas, apples, carrot and celery sticks, rolls, a potato masher, a plastic turkey baster, and even a bottle of Pepsi. I went through 15-20 minutes of my talk before I got to the point where I was discussing this issue. As I encouraged the audience to find the funny side of the situation instead of getting angry at residents, I pulled these items out--one at a time--from my suit pockets, pants pockets, my socks, and even inside my shirt. (The big items were tucked in my shirt behind my back.) There were howls of laughter as I went on and on pulling items out. The audience left with an entirely different outlook on the theft problem.

If you’re often in the position of leading meetings or speaking to groups, make a list of the key points or issues you generally discuss. Be on the lookout for cartoons, jokes, or personal incidents that illustrate or connect with these points in some way. (The Internet is a great course of jokes and stories.) When you find a joke or cartoon you think is funny, ask yourself, "What kind of point could this be used to illustrate?" Then simply put it in a file labeled by a key word. When your next meeting rolls around, you’ll have quick access to humor that relates to the issues you’ll be discussing.

If you’re looking for a funny way to start a meeting you know no one wants to attend, try opening it by saying, "After many requests, this staff meeting is being held anyway." At least part of the annoyance people feel in having to attend will melt away, increasing the chances of having a productive meeting.

[Excerpted from Health, Healing and the Amuse System: Humor as Survival Training, 1999. To order, call 800-228-0810.]


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